Communication - NEW: Good communication made easy
in cooperation with the FH OÖ
Mastering challenging conversations with confidence
In addition to a high level of professional expertise and experience in one's own field of activity, everyday working life also requires a high level of social skills. Whether it's finding the right words in tricky situations or interacting professionally with a wide variety of (sometimes more, sometimes less difficult) counterparts to ensure smooth collaboration and work progress.
In this seminar, we will use a balanced mix of input and practice to look at how - often with small changes - it is possible to deal with personal attacks, the threat of escalation, breaking off a conversation or other resistance. It is taken into account that different situations and counterparts are "difficult" for everyone.