Communication 2025: NEW - Gentle on people. Tough on the matter

Communication 2025: NEW - Gentle on people. Tough on the matter

May 13, 2025
to
May 20, 2025
Registration by 05.03.2025 at the latest

in cooperation with the FH OÖ

Negotiating is part of our everyday professional and private lives, even if we don't even perceive some conversations as negotiations - such as coordinating working hours/holidays, working together in a project group, finding a joint solution to a problem when the parties involved have different views/interests/needs.

Negotiations always take place when we are dependent on others to achieve our goals and therefore need to reach an agreement through communication. Regardless of whether we want to find a good solution for both sides (win-win solutions) with colleagues, project partners, employees, superiors or other stakeholders, negotiation know-how helps.

Do you sometimes long both to present your own arguments confidently and to be heard and not to jeopardize the cooperation/harmony with the other participants?

The true art of negotiation consists of adapting your own negotiating style to the situation and the behavior of your counterpart. The core of a sustainably good negotiation can be summarized under the motto: "Gentle on people, but tough on the matter". It has been empirically confirmed that conducting negotiations fairly and appropriately, based on the interests and needs of both sides, leads to better substantive results for both sides and strengthens the relationship between the negotiating partners in the long term.

  • Seminar venue: FH Headquarters Wels, Roseggerstraße 15, 4600 Wels
  • Lecturer: Dipl.-Psych. Dr. Jeannette Hemmecke
    Supervisor, mediator, organizational consultant
  • Date: May 13 AND May 20, 2025 (= 2 days)
  • Time: 09:00-17:00

Contents:

  • Negotiation types and strategies
  • Differentiation of interests, needs and positions
  • Steps of integrative negotiation (win-win negotiations)
  • Negotiation preparation (negotiating power, best alternative technique)
  • Trust and mistrust in negotiations
  • Dealing with difficult negotiation situations/partners (dealing with dirty tricks, boiling emotions, social dilemmas, negotiation judo, saying no, conflict escalation)

Publication:

Jeannette Hemmecke & Nicole Kronberger (2016). Training negotiation skills: Concepts, exercises, practice. Vandenhoeck and Ruprecht Publishers.

Methodology:

Theory inputs / practical examples / case studies from participants / practical exercises / guided exchange among participants

Participation fee:
€ 775 for DiMi participants (for both days)
incl. refreshments during breaks and lunch

Billing:
Billing takes place exclusively via your respective DIGITAL MILE company (participation fee plus VAT).

Cancellation conditions:
If you are a registered participant and are unable to attend the seminar, please cancel your registration in good time. If you cancel 4 weeks before the start of the seminar, we will charge 100 % of the participation fee as well as any cancellation costs for external seminar hotels. This cancellation rule does not apply if a replacement person who will attend the seminar is registered at least 1 week before the start of the seminar.

Organizer: FH Upper Austria

Interested?

Attention: limited places - registration possible until March 05, 2025 at the latest
To register, please contact the HR department in your DIGITAL MILE company.
If you have any questions, please contact us at office@digital-mile.at